FAQs about the Crystal eCigs


Q: Are E-Cig's Safe?

A: Cinical trials have now been carried out in New Zealand by Dr. Murray Laugeson of Health New Zealand. The test found that the E-Cigarette was:

"...very safe relative to cigarettes, and also safe in absolute terms on all measurements we have applied. Using micro-electronics it vaporizes, separately for each puff, very small quantities of nicotine dissolved in propylene glycol, two small well-known molecules with excellent safety profiles, – into a fine aerosol. Each puff contains one third to one half the nicotine in a tobacco cigarette’s puff. The cartridge liquid is tobacco-free and no combustion occurs."

Source: Safety Report by Health New Zealand

Q: Can I really smoke them anywhere?
A: Well Yes you SHOULD be able to there is no Flame, No Smoke, And the vapor evaporates almost instantly. Always check first to make sure it is ok to smoke them.

Q: Why should I buy from you ive seen them in the mall, flea market, and online what makes your product better?

A: Crystal eCig is a name brand you can trust. We offer a MUCH higher quality product then what you will find anywhere else. Not all Ecigs are created equal. Allot of company's try to "COPY" Crystal Ecigs with lower quality products and sell them at a lower price. BUT due to the lower quality of there product it falls short, not giving you the vapor, feeling, or lifetime of the REAL crystal Ecig. Crystal Ecigs will NOT honor warranty claims on KNOCK off products. Please buy your product from AUTHORIZED Crystal Ecig Dealers.

Q: What is the guarantee on a Crystal eCig?

A: For hygienic reasons we DO NOT offer refunds on products. We offer a 30 Day excahnge gurantee on all defective products .

Q: What Chemcials are in your Eliquid?

A: After several years E-cigarettes have grown into a very big market with many loyal users. Most people are very familiar with how e-cigarettes work and how they were manufactured. However not many people know much about E-liquid and its chemical content, and therefore don’t know how to use E-liquid properly.

Tobacco Extracts – Tobacco leaves are processed and extracted by chromatography for us in tobacco flavoured e-liquid. Examples of processing techniques include air cure and flue cure. Chromatography is a separation technique in which the required substance is selectively isolated. The type of tobacco leaves, processing technique and chromatographic technique used determines what tobacco flavour this extraction can be used for.

Tabanone – A chemical that is naturally found in Turkish tobacco. Tobanone is commonly added tobacco cigarettes for its unique flavour. Addition of Tabanone to e-liquid creates a similar tobacco flavour to these well known brands of cigarettes.

2,5 Dimethylpyrazine – A flavour additive that enhances taste and aroma in tobacco cigarette and many other food products including coffee and wine. Damascenone – A pleasant rose scent flavour.

Propylene glycol (PG) – A solvent that is used across the pharmaceutical and food industry. PG is often labeled as an E number when used as a food additive. PG has been approved to be safe to consume by human and animals, except for cats. E-liquid using PG as a solvent base gives a strong throat hit. A small group of the population is allergic to PG.

Vegetable Glycerine (VG) – VG is commonly found in food and has a very sweet taste. Unlike PG, VG based e-liquid has very good vapour production, but less of a throat hit.

Alcohol – Alcohol is an essential ingredient for alcohol based flavour including whisky, rum, champagne etc.

Linalool - A naturally occurring alcohol chemical found in many flowers and spice plants. E-liquid containing Linalool has a pleasant floral scent.

Coco powder – An ingredient used in coffee and chocolate e-liquid.

Vanilla Extract – An ingredient commonly used to enhance flavouring of certain e-liquid flavours such as ice-cream, cakes and candy.

Sugar – Used in sweet e-liquid flavours

Nicotine – Used in nicotine containing e-liquids.

Mint extracts – Used in menthol, mint and strong mint e-liquids .



Q: How Much Nicotine am I intakeing with a Crystal Ecig?

A: A typical tobacco cigarette contains about 1mg of nicotine per cigarette. There are about 10 -12 puffs per cigarette.

1mg/10 = 0.1mg of nicotine per puff 1mg/12 = 0.083mg of nicotine per puff

Majority of the nicotine consumed from tobacco cigarette and electronic cigarette smoking is exhaled by the user. It is estimated that only a very small proportion, of the above calculated nicotine enters the blood stream.

According to scientific studies, 40–60 mg (0.5-1.0 mg/kg) can be a lethal dosage for adult humans.



Q: What is Propylene Glycol (PG)?

A:Propylene Glycol is one of the main ingredient of Electronic Cigarettes. Test have been done on "PG" since 1940. It has been used in Hospitals and restaurants as Air disinfectant. If you have ever been to a show, a night club or bar and they have a fog machine it is also one of the main ingredients in that. PG is a common food additive. Long term study of PG inhaled concluded No ill effects.